Draft: under legal review. This version applies while Rugger is being tested with a small group. When the reviewed version is published, we'll ask you to read and agree to it.

Rugger: Terms of Service

1. What Rugger is

Rugger is an app for rugby players: a strength and conditioning programme built around their rugby week, nutrition targets, progress tracking and a "Rugby CV". Players can choose to share a training summary with their club's coaches, and (once switched on) be discoverable by approved clubs.

Clubs use Rugger through a club account: a club admin sets the club up (Rugger approves every club), creates its teams and invites coaches (each looks after one team). Coaches see only the summary that players in their team have agreed to share, and can record test results for those players. Once scouting is switched on, coaches and club admins use it; there are no separate scout accounts. A player can be in up to 3 teams at one club.

These terms apply to everyone using Rugger: players and club accounts.

2. Eligibility and accounts

• You must be 18 or over to create a player account.
• Club accounts must represent a genuine, contactable club. Rugger checks and approves every club before it can use the club side: we check that the club exists and which league it plays in. A club admin is responsible for the coaches they invite, including any checks their club or union requires (for example DBS where relevant). A club must always have an admin: before its last admin can close their account, they must make another staff member an admin.
• You're responsible for keeping your login secure and for what happens under your account.
• You're responsible for keeping your account credentials secure and for what happens under your account.

3. The marketplace and trial opportunities: no guarantees

Rugger connects players with clubs. It does not guarantee:

• that any player will receive a trial invite, be selected, or be contacted by any club;
• that any opportunity posted by a club is genuine, still available, or will lead to anything;
• that any statistic, verification, or "Rugby CV" entry is a promise of a player's ability or a club's interest.

Rugger is a discovery tool, not a recruitment agency, and does not act on behalf of either players or clubs in any negotiation.

4. Verified stats

Some figures on a player's profile carry a "Verified" badge. It means the figure comes from data Rugger holds, not from what the player typed in:

• Lifts (squat, bench press, deadlift): an estimated one-rep maximum from the heaviest weight the player has logged in their Rugger sessions.
• Top speed: from a GPS file the player uploaded (uploads are switched off for now). A top speed typed in by hand is shown as self-reported.
• Bronco: always self-reported for now.

"Verified" is not a promise that a figure is accurate. It shows where it came from.

5. Code of conduct

You agree not to:

• create a fake profile or misrepresent your identity, age, club affiliation, or role;
• use the Player Hub, messaging, or "Invite to Trial" features to harass, deceive, or make contact with a player outside the purposes of legitimate scouting;
• attempt to circumvent the app's safeguarding protections, including age-verification and visibility restrictions for under-18 players;
• scrape, resell, or republish data from the player database;
• share a tester code publicly or with people it wasn't given to.

Misuse of the "Invite to Trial" feature, including using it to initiate contact unrelated to a genuine trial opportunity, may result in account suspension or removal, and, where it involves a safeguarding concern, will be handled under the Safeguarding Policy's reporting process.

Reporting a safeguarding concern. Use Report on a player's profile in the app, or email Rugger's safeguarding contact, Dan Boer, at dan@ruggerapp.com. We acknowledge every report by the end of the next working day and review it within 3 working days. If anyone is in immediate danger, call 999 first.

6. Training and nutrition guidance is not medical advice

The training programmes, load recommendations, and nutrition targets Rugger generates are estimates based on the information you provide, not individualised medical, dietetic, or coaching advice from a qualified professional. See the separate Health Disclaimer and Liability Waiver, both of which form part of these terms.

7. Health and wearable data

Health-related data (check-ins, training, heart rate from pitch sessions and, in the phone apps, Apple Health or Health Connect) is only used with your separate, explicit consent, as described in the Privacy Policy. Connecting Apple Health or Health Connect is optional and can be switched off at any time; doing so may limit features that depend on that data.

8. Content ownership

Your content stays yours. You keep ownership of everything you put into Rugger: your profile, training, test and nutrition data, and anything you add to your profile such as highlight videos, links and photos ("your content").

What you allow us to do with it. You give Rugger a non-exclusive, royalty-free permission (a "licence") to store, copy, process and display your content only as needed to run the service. For example:

• showing your Rugby CV to the clubs you've chosen to be visible to;
• showing your squad's coaches and club admin the summary you agreed to share (see the Privacy Policy).

We don't sell your content, and we won't use it to advertise or promote Rugger without asking you first. This permission ends when you delete the content or your account, apart from copies we must keep for legal reasons or that remain briefly in backups.

Only add content you're allowed to share. Only upload or link videos, photos or other material that you own or have permission to use. For example, match footage filmed by your club, a parent or a photographer may need their permission. Content must not show other people in a way they would reasonably object to, and must follow the Safeguarding Policy, especially where anyone under 18 appears. We may remove content that breaks these terms.

Clubs' content. Clubs keep ownership of the opportunities and other content they post, and give Rugger the same limited permission to display it.

Rugger's own content. The Rugger app and website, the name and logo, its design, software, training programmes and exercise content belong to Rugger Ltd. You may use them to use the service, but you may not copy, resell or build on them without our written permission. Rugger uses some open-source software under its own licences; see the list at www.ruggerapp.com/open-source-licences.txt.

Feedback. If you send us ideas or suggestions, we may use them freely without owing you anything.

9. This is a beta / test phase

While Rugger is being tested:

• features may change, move or be removed, and some may not work as expected;
• we may need to reset some data between test phases, and we'll tell you first where we can;
• tester codes give the full app free of charge while the code is active. We may switch a code off at any time (for example when testing ends), after which the subscription terms in Section 12 apply. A code is for the person it was given to;
• you can send us feedback from the app ("Send feedback"); we read it and may reply by email;
• you can stop testing at any time by deleting your account (Settings → Delete my account).

10. Termination

We may suspend or terminate an account that breaches these terms, particularly the code of conduct in Section 5 or any safeguarding rule. You can close your account at any time; see the Privacy Policy for what happens to your data afterward.

11. Liability

To the extent permitted by law, Rugger is provided "as is," and we are not liable for indirect or consequential loss arising from your use of the app, including reliance on training/nutrition guidance or on the accuracy of another user's profile.

12. Subscriptions and payments

Payments aren't switched on yet. Rugger is free while it's being tested. This section applies once they are.

• Free sample week. After signing up, a player gets one gym session to try. The rest of the full app needs a subscription (or a tester code, see Section 9). Club accounts don't pay for now; a club plan may come later.
• Plans and prices. Monthly or yearly, at the prices shown in the app before you pay, including VAT where it applies (Rugger Ltd isn't currently VAT-registered). Payments are taken by Stripe; Rugger never receives your card details.
• Renewal. Your subscription renews automatically at the end of each month or year until you cancel. We'll tell you at least 30 days before any price change takes effect on your renewal.
• Cancelling. Cancel any time in Settings → Plan & billing. You keep the full app until the end of the period you've paid for; it doesn't renew after that.
• Your 14-day right to cancel. If you're a consumer in the UK, you can cancel within 14 days of first subscribing and get a refund. Because you can start using the full app straight away, if you cancel within those 14 days we may keep a proportionate amount for the time you've already had.
• Refunds after 14 days. We don't refund part-used periods, except where the law requires it or we decide to in a particular case.
• Failed payments. If a payment fails, Stripe tries again for a short time and you keep access meanwhile; if it still fails, the full app locks until payment succeeds.
• If Rugger changes or ends. If we stop offering a paid feature you rely on, or close the service, we'll refund any unused period you've paid for.

13. Governing law

These terms are governed by the laws of England and Wales, where Rugger Ltd is registered.

14. Changes to these terms

We may update these terms as the product changes. When we do, the app asks you to read and agree to the new version before carrying on. Each version and what changed is listed below.

Still to settle before review: club approval criteria (Section 2); how a disputed "Verified" figure is handled (Section 4); liability wording (Section 11); prices, VAT and the cooling-off wording shown before payment (Section 12).

This document must be reviewed by a lawyer before publication, especially Sections 4, 9, 11 and 12.

Rugger Ltd · company number 17501512 · Terms · Privacy · Health Disclaimer